Recently, Veloxy got awarded with the G2 Crowds high performer badge 2020 for being among the best AI sales assistant software. You can read all about it in our G2 blog post and see which features were rated a solid 5 out of 5. Likewise, Capterra, Appexchange and other software review sites have also seen Veloxy grab incredibly high user ratings compared to the competition.
So, what makes Veloxy such a great partner for your business? Before we look at all the benefits that come with getting the plugin, let’s try and understand a few things first. In this post, we’ll look at exactly what AI sales assistant software is and why your company needs it. We’ll also delve into the key features that make up a great sales assistant program and wind up with reasons why Veloxy remains at the top when it comes to both performance and user ratings. Let’s hop right to it.
AI Sales Assistant Software – What is It?
Also referred to as virtual sales assistants, AI sales software are tools designed to help sales reps by automating processes and tasks by use of embedded artificial intelligence. Some of these tasks and processes include pipeline management, data entry, scheduling meetings, following up, lead qualification, forecasting among others.
AI sales software is commonly leveraged by sales and marketing teams to automate routine tasks so they can have more time to focus on more complex and involved responsibilities. More often than not, these AI sales assistants work alongside other programs or seamlessly integrate with existing software (i.e. Veloxy and Salesforce). However, others also work as standalone products without the need of plugin into anything.
AI sales software tends to have a broad overlap with sales analytic tools, conversational marketing software and sales intelligence tools. However, AI sales assistants set themselves apart due to their task automation capabilities, use of artificial intelligence and a focus on sales teams. So, how do you identify great sales assistant software?
What Makes a Great AI Sales Assistant Tool?
While there may be thousands of AI sales assistants, not all software is made equal. Some of the sales tools are more adequately placed to provide better assistance to sales people. If you’re looking to integrate one into your company, make sure it has the following features.
i) Built by People who Know the Industry
Look, just because a predictive vendor has an entire internal data science team doesn’t mean they know how to build models specifically engineered for sales and marketing. The reason for this is simple – predictive platforms are not just about the math.
They involve decisions on what data sources or signals to include, useful predictions as well as how companies will actually implement the insight. As such, make sure your vendor know their stuff and they’re not giving you experimental tools.
This is hands down one of the most important features in the field of AI sales assistant tools. No matter how big your company is, being able to automate certain sales processes will save you a lot of time, money and effort.
Whatever sales assistant you use must be able to address different automation tasks. Some of the processes that can be automated include pipeline management, data entry, scheduling meetings, following up, lead qualification, forecasting among others. If your AI excels at this, then all other features can run as secondary.
iii) Able to Deploy in Diverse Environments
When it comes to sales, there are plenty of different environments and elements that will influence what type of sales software you need. That’s why you need to talk to potential vendors and find out how they deployed solutions in the past. Check whether those solutions mirror your own.
Next, you need to discuss your company size and how your activities align with those of the internal teams. See which applications you’ll have to use on a daily basis. The best AI sales assistant tools should be easy to add to your already established workflow.
iv) Bot Design and Deployment
In today’s hectic world, companies need to interact with their customers and make business available 24/7. Obviously, no human will always be available to answer customer questions and direct them. That’s why you need an AI sales assistant with chatbots to provide information anytime of the day or night.
Likewise, entertainment and transactional bots can also be designed to keep the customer engaged as well. Companies can also make use of conversational AI for return policies, company information, conversational commerce and much more.
v) Integration with Other Sales and Marketing Software
Whenever a company adopts AI technology, they ask their sales teams to buy into a new predictive approach. Therefore, you need to choose a product that integrates smoothly into the existing workflow using data the already trust. The stickier the solution, the more immediate value you’ll derive from you investment.
Take the time to assess your list of vendor’s integrations as well as which companies use their solutions. Make sure the list includes major sales and marketing platforms, uses open APIs when possible and is expected to maintain a steady growth rate.
AI Sales Assistant Software Conclusion
If your sales team is already using a top range CRM such as Salesforce, then you can get AI sales assistant software such as Veloxy to make the most of it. Veloxy has all the essential features you need in an AI sales assistant software and many more.
With Veloxy Engage, companies can shrink their sales cycles, send out bulk email, track them and offer engagement analytics. Veloxy Mobile lets you focus on sales activities while taking the work out of Salesforce updates. Get Veloxy today and say hello to the only AI sales assistant your company will ever need.