Updated January, 2016
1. Information We Collect. Veloxy collects information that you share with us, including:
1.1 Personal Information: Personal Information is information that can personally identify you. We maintain one or more databases in the United States to store your Personal Information and may retain it as reasonably required to fulfill the purposes identified herein. Personal Information that we collect depends on how you use the Site. For example, if you register to use or use any of the Services or if you wish to contact us, we may collect your name, email address, information about other software that you use and the email addresses that you provide to us. If you download and use the Site and/or Services through a mobile device, Veloxy may collect information regarding the type of device you use, operating system version, the device identifier (or “UDID”), your IP addresses, and associated services from your mobile device. We ask for access or track any location-based information from your mobile device at any time while downloading or using our Application. We send you push notifications through our mobile application. You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings. Providing your Personal Information to us is your choice. If you choose not to provide us with certain Personal Information, you may not be able to take advantage of certain features of the Site and Services.
1.2 Information You Authorize Us to Collect: Certain features of the Service may allow you to import information from third party services (such as Salesforce, Google, Microsoft, LinkedIn, Twitter, Zendesk, etc.) (“Third Party Services”). By requesting that Veloxy import such information – you authorize Veloxy to use your Third Party Service username and password to access the applicable Third Party Service Account. This authentication process is managed by the applicable Third Party Service provider. Veloxy will not use your Third Party Service account credentials for any other purpose. Veloxy collects and logs phone call data (who, where, when and how long) to improve services we offer you, and our analytics.
1.3 General Information: When you visit the Site, we may collect various categories of general non-personal information (“General Information”). General Information includes browser information, operating system information, and the date, time, length of stay and specific pages accessed during your visits to the Site. When possible, General Information may be linked to Personal Information. We do this to improve services we offer you, and our analytics. We also may collect information from the people with whom you interact by email when you use the Site and Services. You acknowledge and agree that you will not (a) provide us with any information that you do not have the right to provide, or (b) share, via the Service, any information you do not have the right to share (such as information that is confidential to any third party and that you are not authorized to share with your intended recipients).
1.5 Automatically Collected Information: We may automatically receive and store certain, anonymous types of information whenever you interact with the Service. Such information may include your IP address, domain server, and type of Internet browser. This information helps us, among other things, analyze trends and administer the Service. This information is anonymous and contains no personally identifiable data.
1.6 Mobile Analytics: We use mobile analytics software (like Google Analytics) to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any Personal Information you submit within the mobile app.
2.1 Within Your Organization: Certain of your Enterprise Information may be shared internally with other members of your organization.
2.3 Sale or Transfer of Information: In the event of a sale, merger, liquidation, dissolution or sale or transfer of substantially all of the assets of Veloxy or the Site, Personal Information and/or other information collected through the Site may be sold, assigned or transferred to the party acquiring all or substantially all of the equity and/or assets of Veloxy, the Site and/or Services. In the unlikely event of an insolvency, bankruptcy or receivership, your information also may be transferred as a business asset. By using the Site and Services and submitting your information to us, you consent to the sale and transfer of your information as described here. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
3. Controlling Your Personal Information.
3.1 Deleting your account: You can delete your account by sending an email to email@example.com. Subject to the “Limitations on Deletion” section below, when you request us to delete your account for the Service, your data will be permanently deleted from our servers and access to your account will be disabled.
3.2 Limitations on Deletion: Even after you delete your account, your Information may be retained by us on back-up servers indefinitely. We keep such servers to help protect the stability and availability of the Service. In addition, copies of your information may remain viewable elsewhere to the extent it has been publicly published by you or otherwise shared by you with others. We may also retain certain information to prevent identity theft and other misconduct even if deletion has been requested. We may also indefinitely retain and use any aggregated data derived from your Information after you delete it, but not in a manner that would identify you personally.
3.3 Laws and Regulations: We may also retain your Information to the extent required to comply with any laws or regulations. 3.4 California Residents: California law (California Civil Code Sections 1798.83-1798.84) permits individuals who provide Veloxy with Personal Information and who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. Veloxy does not, at this time, disclose Personal Information to third parties for their direct marketing purposes. If Veloxy changes this policy, we will update this provision and provide instructions on how you may make a request for details concerning such information.
4. Security. Veloxy has implemented technical, administrative and physical security measures to protect your information from unauthorized access. While Veloxy strives to protect your information, no data transmission over the Internet is 100% secure and, consequently, we cannot ensure the security of any information. When you enter any information on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).